Support
Need help with Firekeep? Contact support and include your iPhone model, iOS version, and a short description of the issue.
Response target: 2-5 business days (update if needed)
Contact
Email: mikas.poc@gmail.com
Please include:
- What you were trying to do
- What happened instead
- Your iPhone model and iOS version
- Screenshots (if relevant)
About Firekeep
Firekeep helps you keep in touch with people you care about by tracking check-in frequency and streaks.
Frequently Asked Questions
How do I add a person?
Tap the plus button on the main screen, add a name, and choose how often you want to check in.
How does a streak work?
A streak increases when you log a check-in on time. If you go beyond the selected frequency window, the streak cools down.
Can I change the check-in frequency later?
Yes. Open the person and update the frequency setting.
How do I report a bug or request a feature?
Send an email to mikas.poc@gmail.com with steps to reproduce or your feature idea.
App Version
This support page covers Firekeep 1.0 and later (update as needed).